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Dominique Ansel Bakery Shut Down by Health Department

Dominique Ansel Bakery Shut Down by Health Department

The bakery behind the Cookie Shot and Cronut was shut down by the Department of Health for a 'severe mouse infestation'

The popular New York City bakery has been shut down by the Department of Health.

By 3 p.m. on Friday, April 4th, Dominique Ansel Bakery, home of the Cronut snack sensation, was shut down by the New York City Department of Health for “a severe mouse infestation that requires professional pest control services.”

Yesterday on April 3rd, a customer submitted video footage of a mouse on the bakery floor to Gothamist.

Incidentally, Ansel was scheduled for an interview with The Daily Meal today at 2 p.m. to discuss the invention of Ansel’s highly sought-after Cookie Shot, and the rest of his spring and summer dessert menu. The meeting was canceled abruptly after a staff member from The Daily Meal arrived at the bakery, with no explanation.

According to Gothamist, the bakery staff, including Ansel himself, spent a full day conducting a deep cleaning of the bakery and found nothing. The bakery has been asked to re-cement the entire basement, which would require the business to shut down for construction, but a representative told the publication that as of now, the bakery plans to reopen on Monday.

UPDATE: While a representative of Dominique Ansel Bakery told Gohamist that the bakery is just waiting for its reinspection, a spokesperson for the Department of Health told the publication that "What made the infestation severe was that the health inspector found several hundred mouse droppings."

The bakery representative maintains that "there were there were ZERO mice or any rodents found by the DOH."

UPDATE 2: Dominique Ansel bakery has aced its reinspection, and will reopen on Tuesday, April 8th, at 8 a.m. Even better, the bakery will be serving a "special Rocky Balboa-inspired cronut: a black passionfruit caramelia chocolate Cronut with a gold star on top.

Karen Lo is an associate editor at The Daily Meal. Follow her on Twitter @appleplexy.


Cronut Chef's Cronutterie Closed Due to "Severe Mouse Infestation"

The bakery belonging to Chef Dominique Ansel, inventor of the Cronut and other weird desserts, was shut down yesterday by the health department for a "severe mouse infestation." Given his predilection for nonsensical desserts, I'm amazed he didn't try to stuff them with marshmallow fluff and serve them to customers.

Two days ago, a customer spotted a mouse scurrying around behind the counter (e.g. where they keep the cronuts). Though it opened for business yesterday, by 3 PM, it was closed with a notice from the Department of Health on the front door. The explanation given by the DoH also cited that the infestation was apparently severe enough that it "requires professional pest control services." The video above clearly shows a mouse scurrying around by the pastries.

Though the bakery had previously been given an A rating by the DoH, it had also been cited for mice back in October, which makes me wonder how the hell you get anything OTHER than an A rating from the NY DoH. According to a rep for the bakery:

"the team and our staff went through an entire deep cleaning session that lasted 7 whole hours with some of managers pulling a full 24 shift and Chef on his knees searching yesterday. They didn't find anything and anticipate it may have come from the outside as we have a greenhouse and park with doors opened during the nicer weather days. As you guys know, cleanliness is something that is of utmost importance to us and in the close to three years we've been opened we have received nothing but A's on our health inspects."

For now, the citizens of New York City will sadly have to get their fix for weird, overhyped desserts from the cupcake ATM, until such time as the bakery re-opens or the next inexplicable fad appears.


Cronut bakery shut down by Health Department due to mice

It was a single mouse that was recorded on Thursday by a customer standing in line for the bakery's trendy pastries.

By the end of the day on Friday, city health inspectors shut the place down, citing what they call a "severe infestation".

"The pastries are delicious, so I can't blame the mice, there's a reason why they're here," said customer Justin Holmes.

Dominique Ansel is a French pastry chef who became an overnight hit when he fried up a croissant in the shape of a donut, and called it a cronut. He later trademarked the name. Tourists stand in line for hours to buy one.

Nicole Ong once tried a knockoff cronut at home in Singapore.

"It's okay, I don't like cronuts anyway," says Ong, who came to Dominique Ansel Bakery just to check out the hype.

In its last inspection six months ago, the bakery did get an A, despite what the Department of Health at the time called "evidence of mice". The facility, it said "not vermin proof".

After viewing the video, inspectors found tiny holes and 300 mouse droppings, so they pulled the plug on the business until the bakery can seal up the holes and hire an exterminator.

On Friday, a worker returned from the hardware store with cement and other supplies. Meanwhile, regular customers don't seem all that upset. A neighbor even suggested Ansel had been targeted because of his fame.


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"Instead, certain structural technicalities, such as any hole larger than the tip of a ball point pen, were cited as potential for 'infestation.' Each hole amounts to certain points and they used that to shut us down," she continued.

"The bakery was inspected in October and received an "A" rating, despite being cited for "evidence of mice."

"We will of course do everything that was required of us from the DOH, and rise out of this to be pristine for our customers, maintaining the highest standards," Ma said.

Dominique Ansel Bakery, run by Daniel Boulud's former executive pastry chef, is known for its much-coveted (and copied) Cronut -- a name the bakery has even trademarked because of culinary interpretations across the country. Ansel recently made news for unveiling his Chocolate Chip Cookie Milk Shot at SXSW.


Cronut Bakery Dominique Ansel Shut Down For "Severe Mouse Infestation"

Yesterday a customer at Dominique Ansel filmed a mouse scurrying across the floor, behind the counter. where your Cronuts are. While the bakery was open earlier today, by 3 p.m. it was closed and the above notice was slapped on the door by the Department of Health—they had previously given the bakery an A rating.

A spokesperson from the DoH told us: "The establishment was closed by the Department because of a severe mouse infestation that requires professional pest control services." Here's the video we received showing the mouse yesterday:

A rep for the bakery, Amy Ma, told us in an email early this morning that "the team and our staff went through an entire deep cleaning session that lasted 7 whole hours with some of managers pulling a full 24 shift and Chef on his knees searching yesterday. They didn't find anything and anticipate it may have come from the outside as we have a greenhouse and park with doors opened during the nicer weather days. As you guys know, cleanliness is something that is of utmost importance to us and in the close to three years we've been opened we have received nothing but A's on our health inspects."

Asked about the DOH closure this afternoon, Ma told us:

"This is such sad news. Due to the video footage, the DOH came with three inspectors today. any hole larger than the tip of a ballpoint pen is considered a violation. We were asked to re-cement the entire basement, which won't allow us work. We should be reopened on Monday.

I don't think people realize the bigger ramifications of their actions and the harm it can bring to a small business. Our staff are heartbroken to have been such a target, but we will of course do our best to rise out strong."

The DoH also cited Dominique Ansel for mice back in October:

Earlier this week, the Department of Health shut down a Dunkin' Donuts after video was captured showing rats running around the pastries—that Dunkin' Donuts also had an A rating.


This Beloved Bakery Is Closing Its LA Location for Good

Dominique Ansel Bakery/ Facebook

Sorry, Los Angeles! The city's options for intricate fried pastries has just gotten a bit smaller now that Dominique Ansel, a James Beard award-winning pastry chef and the original inventor of The Cronut, closed up his Los Angeles bakery for good.

After opening up three years earlier, Dominique Ansel Bakery (as well as his restaurant, 189) is closing up shop due to the pandemic. This is following an announcement that celebrity chef Curtis Stone plans to open the restaurant Picnic Society in the Grove, which expands into the space where 189 and Dominique Ansel Bakery are, according to Eater Los Angeles.

"During the pandemic, we've had to make some tough choices and also had to make peace with not having a choice sometimes," wrote Ansel in a recent social media post. "We now join the list of COVID casualties, alongside our well-respected peers in the industry. It's ironic to close when our last memories were of the lines every weekend and nights full of proposals, tree lightings, and blow out finale parties."

While this is quite the blow for lovers of the original Cronut in Los Angeles, this isn't goodbye forever. Dominique Ansel still has a New York City location open, but unfortunately had to close the location in London as well.

"LA wasn't always easy, as we set our bar as high as we could reach, but it was always exciting. And of all the things I'll miss, most of all I'll miss our team," wrote Ansel. "A group of co-dreamers—who believed in what we did and put in the work to make it come true. And come winter in NY, I guess I'll miss the sunshine a bit as well."

The news of these closings may seem bleak, but the bakery in NYC seems to be as busy as ever. According to the website, Dominique Ansel Bakery is taking orders for their September Cronut flavor, which includes Pumpkin & Rice Pudding. His location in SoHo (a neighborhood in Manhattan) is offering takeout and delivery and recently opened up their outdoor garden for dine-in customers. The location in the West Village is also temporarily closed.

Although Dominique Ansel Bakery offers numerous sweet treats, The Cronut is one of their most popular. It's a half donut, half croissant, typically filled with some kind of flavoring and topped with colorful frosting. In normal circumstances, Dominique Ansel Bakery will have wait lines up to two hours right outside of their shop. The Cronut's original creation was launched in May 2013 and was even named one of TIME Magazine's best inventions of the year.

Dominique Ansel is also the mastermind behind numerous other Instagram-worthy desserts including Chocolate Chip Cookie Shots (a chocolate chip cookie shaped like a shot glass, then filled with cold-infused Tahitian vanilla milk) and the Blooming Hot Chocolate—a rich hot chocolate with a marshmallow flower that "blossoms" when it comes in contact with heat. The original Blooming Hot Chocolate was introduced in their Tokyo shop, which did shut down pre-COVID.

In his final remarks on his post, Ansel does hope that he can leave Los Angeles with a "see you soon." Could this mean hopefully more cronuts in LA's future? Only time will tell. For now, you can drool over the pastries featured in The Best Bakery In Every State.


Mice Love Cronuts, Too! Dominque Ansel Bakery Shuts Down Due to "Severe Mouse Infestation"

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UPDATE: The Dominique Ansel bakery re-opened their doors this morning after completing the necessary tasks given to them by the Department of Health.

"We urge our customers to seek deeper details and answers before jumping to conclusions. And regardless of the hits, we will take every chance and criticism as a lesson learned and work harder to rise to the expectations you have of us and that we have of ourselves," the bakery team said on their Facebook.

Hurry! There's currently no line at the cronut shop! Oh wait.

Apparently, a number of New York City mice also love the tasty treats, and while we can sympathize with the critters (the croissant and donut hybrid is just so delicious!), they kind of ruined it for the rest of us, because now the famous Dominique Ansel bakery in SoHo has been shut down by the Department of Health due to "severe mouse infestation."

A notice on the famed bakery's door Thursday stated "Closed by order of the commissioner of Health and Mental Hygiene" after a customer posted a YouTube video of a mouse scurrying in the kitching of the bakery.

"The establishment was closed by the Department because of a severe mouse infestation that requires professional pest control services," said a health department spokesperson.

A rep for the bakery told Gothamist in an email early this morning that "the team and our staff went through an entire deep cleaning session that lasted 7 whole hours with some of managers pulling a full 24 shift and Chef on his knees searching yesterday. They didn't find anything and anticipate it may have come from the outside as we have a greenhouse and park with doors opened during the nicer weather days.

"As you guys know, cleanliness is something that is of utmost importance to us and in the close to three years we've been opened we have received nothing but A's on our health inspects."

Additionally, an employee for the bakery told the media website, "We were asked to re-cement the entire basement, which won't allow us work. We should be reopened on Monday. I don't think people realize the bigger ramifications of their actions and the harm it can bring to a small business. Our staff are heartbroken to have been such a target, but we will of course do our best to rise out strong."


Cronut bakery Dominique Ansel re-opening after closing for 'severe mouse infestation'

The home of the Cronut is set to open again, after being temporarily closed, thanks to some unwelcome guests.

Dominique Ansel Bakery had been closed by order of New York City's Health Department on Friday afternoon, which cited the presence of mice at the pastry haven.

"The establishment was closed by the Department because of a severe mouse infestation that requires professional pest control services," a spokesman for the Health Department confirmed to TODAY.com. The news was first reported by Gothamist.com.

But Tuesday morning at 8 a.m., the bakery announced on Facebook Monday, it will open again.

"We are deeply sorry for any disappointment that we may have caused you," the bakery posted on Facebook. "Taking this opportunity, we have completely fortified our facilities with a full reconstruction and re-cementing, taking every issue seriously in an effort to provide an even more pristine environment for our guests. As you know, we cook in completely opened kitchens, so everything we do is in full view."

The bakery's closure came a day after a video titled "Dominique Ansel's Pet Mouse" was posted on YouTube, in which a mouse can be seen scurrying across the floor while kitchen staff are at work. "At the home of the Cronut," the caption on the video reads, "So cute!!"

Amy Ma, a spokesperson for the popular bakery, denied that there was a mouse problem and said the YouTube video sparked the Health Department visit and brought "not one, but four inspectors" to the shop, where they "weren't given half a chance" before being shuttered.

"After we saw the footage from YouTube, we deep cleaned the bakery for 7 hours and found NO mice," she told TODAY.com. "We believe it may have come from outside the garden. The health department also found ZERO mice. What they looked for were any holes larger than the tip of a ball point pen."

The bakery also released a statement suggesting the situation was unfair. "Due to the video that was released of one mouse scurrying across the floor for 5 seconds, the health department used it as evidence to ask us to re-cement and closed down the bakery for extermination," the bakery told TODAY.com via email.

"As a small, one-shop bakery, we often feel like we're being looked at under a tremendous microscope. A lot of time people don't see the larger ramifications of their actions and how a tiny video of a mouse running across the screen for 3 seconds can cause harm and damages to an honest, small business that people's livelihood depends on. When things get sensationalized like this, it is hardly fair. We, of course, believe that we run a clean and good operation, but see that we were targeted and will rise to the occasion to be even better.

"Chef says we will be doing everything that was asked of us, and hope to reopen on Monday. And he's sadden[ed] for our customers who had plans this weekend that we weren't able to welcome them. Our team will be here in person to speak to customers live."

Ma said the bakery has received many letters of support from fans.

"Looking forward, our hope is that honest, hard-working businesses should not have to face cruel and sensationalized attacks that are not framed in the proper context," the bakery posted on Facebook.


Cronut bakery hit by ‘mouse infestation’

Authorities Friday shuttered trendy Soho bakery Dominique Ansel – known for kicking off the Cronut craze – after a grossed out patron filmed a mouse scurrying across the floor and sent it to reporters.

“The establishment was closed by the department because of a severe mouse infestation that requires professional pest control services,” a spokesman for the health department told The Post.

Cronut lovers who showed up to the 189 Spring St. bakery for their sugar fix Thursday were turned away by a sign stating “Closed by Order of the Commissioner of Health and Mental Hygiene.”

Some fans of the delicious treat – a hybrid of a croissant and donut filled with crème – were revolted to learn their beloved bakery was overrun with rodents.

“That is so gross and disgusting” said CeCe Jones, 34, of Miami, Florida. “I was gonna pick up breakfast from there with a group of my girlfriends. I’m a frequent Cronut eater.”

A rep for the bakery said they wouldn’t open again until Monday.

“We had a customer who took a video of one mouse that ran across the bakery floor and sent it as a tip to journalists without informing our staff,” the rep told The Post. “After an entire night of deep cleaning [and not finding any mice] we were visited by not one, but four health department inspectors today.”

The rep added, “Most bakeries would’ve been given a second inspection and would not have been shut down for this.”

The staff went through a deep cleaning session that lasted seven hours Thursday and the bakery’s award-winning chef even got on his knees to search for the offending critter.

The bakery has received an “A” health grade since opening in 2011, the rep said.


Cronut bakery shut down by health officials

Chef Dominique Ansel holds a tray of Cronuts on June 10, 2013, in New York City. The bakery has been temporarily shut down by the Department of Health for a mouse infestation. (Photo: Andrew Burton, Getty Images)

Sad news, Cronut coveters: Dominique Ansel Bakery, home of the trendy croissant-doughnut cross-over confection, has been temporarily shut down by the Department of Health.

The closing comes after a customer posted a video on YouTube on Thursday of a mouse scurrying across the kitchen floor of the New York City bakery.

"The fact is that inspectors did not find a single mouse in the bakery when they visited yesterday," wrote Dominique Ansel Bakery spokeswoman Amy Ma in an e-mail to the USA TODAY Network on Saturday.

"Instead, certain structural technicalities, such as any hole larger than the tip of a ball point pen, were cited as potential for 'infestation.' Each hole amounts to certain points and they used that to shut us down," she continued.

The bakery was inspected in October and received an "A" rating, despite being cited for "evidence of mice."

"We will of course do everything that was required of us from the DOH, and rise out of this to be pristine for our customers, maintaining the highest standards," Ma said.

Dominique Ansel Bakery, run by Daniel Boulud's former executive pastry chef, is known for its much-coveted (and copied) Cronut — a name the bakery has even trademarked because of culinary interpretations across the country. Ansel recently made news for unveiling his Chocolate Chip Cookie Milk Shot at SXSW.


DOH: "Several Hundred Mouse Droppings" Found At Still-Closed Cronut Bakery

Last week Dominique Ansel Bakery was shut down by the Department of Health after a video showed a mouse running around behind the counter. It was a tough break for Cronut lovers, but even tougher for the tiny Spring Street bakery that quickly became a media darling over the past year. While Dominique Ansel and his team—who have been working tirelessly, we're told, on remedying this—had hoped to be open again sometime today, they are currently still closed.

A rep for the bakery, Amy Ma, told us this morning over email, "The DOH did not find a single mouse or any rodent here at all. So much of what they cited as 'evidence of infestation' were cracks and holes on the walls that they saw as structural risks." Ma added they are "just waiting for our re-inspection. [which] should happen today."

The Health Department spokesperson told us this morning that "in order to conduct a re-opening inspection, Dominique Ansel Bakery will need to submit a pest control plan," which they have not turned in yet. And when asked if they could clarify what shut the bakery down, they did not mention cracks or structural risks, rather: "What made the infestation severe was that the health inspector found several hundred mouse droppings."

When we asked Ma about the DoH's comment on mouse droppings today, she told us, "We're of course deeply apologetic to hear there were mice droppings found. It is something that came as a shock and disappointment to us as we have regular deep cleaning scheduled. We worked tirelessly to develop a permanent upgrade, including a full re-cementing and refurbishment to provide a pristine environment for our customers and staff. All our kitchens are opened so people can see the entire food preparation process in full view and our commitment to quality and cleanliness. Please note that none of the mice droppings were found in our kitchen areas where food preparation is done. And there were ZERO mice or any rodents found by the DOH."

Back in October the bakery was also cited for "evidence of live mice present," though they were given an A rating at the time.


Watch the video: Dominique Ansels Sweet and Savory Soft Serve (October 2021).